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Contact Information:

 
Phone: 832-221-8272
 
Fax: 1-866-891-2959
 
Address: Luxe Vacation Homes, LLC
               P.O. BOX 2262
               FRIENDSWOOD, TX 77549-2262
 
Website: www.matagordarental.com
 

Frequently Asked Questions:

 
How can I make reservation?
You can make your reservation on our website by the automatic online booking service or by email. The calendar on the website shows this vacation home’s availability.
Online Booking: Select the available date(s) on the calendar and booking service will guide you through the reservation process.
Email: If you want to make your reservation by email, please email us at luxevacation@yahoo.com .
Phone: Please call us at 832-221-8272 today for your reservation. For one night booking, please call us for more information.
In order to secure your reservation, we must receive the $250 security deposit and the signed “Lease Agreement”. The “Lease Agreement” must be mailed, emailed, or faxed to us within 7 days of reservation to confirm reservation.
 
Mailing Address: Luxe Vacation Homes, LLC
             P.O.BOX 2262
             FRIENDSWOOD, TX 77549-2262
Fax Number: 1-866-891-2959
What form of payment do you accept?
We accept cash, checks, and credit cards by PayPal. PayPal is an online service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. Sign up the PayPal account is free and no transaction fee.
Where and when do we check in?
After receiving your full rental payment, we will email or mail you the final confirmation including the key lockbox pass code to access the vacation home and pertinent information (Check In&Out List) about the vacation home. Check-in time is 3:00 PM and check-out time is 12:00 noon.
What if I change my mind?
If you make your cancellation 30 days prior to the first reserved date, we will refund your security deposit and rental amount. If you make your cancellation within 30 days prior to your first reserved date, your security deposit will be forfeited. Reservation of 4 days stay or more will be subjected to 50% of Rental amount. All cancellations must be made in writing.
What if there is a hurricane or flooding threat on the days of my reservation?

Your safety is our priority goal! You can reschedule your reservation for a later date.

 

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